One of the unique features of Pando is the directory, which allows you to search for your colleagues either by their name or role e.g. “Anaesthetist”, “Occupational Therapist” etc. The directory includes everyone that is registered with a profile on Pando, within and outside your organisation.

If you would like to connect with a colleague at another organisation then you can also use the directory to search for them.

From the app home page, follow these steps to send your first message:

  1. Enter their name in the directory at the top and select the colleague you want to message
  2. Otherwise, click the green + button next to DIRECT MESSAGES and search by name or specialty
  3. Begin writing your message.

If you cannot find your colleague on Pando, it might mean they have not signed up to Pando yet.

If this is the case, you can invite them to Pando. Once you type in their full name, an option to ‘Can’t find a colleague? Invite them’ will appear, click this and you can send the invitation over WhatsApp, email, text and more!

If they have signed up to Pando, check that their profile is set to the same organisation as you. If not, you can search in “Other Organisations” to find them.

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