Yes, you can share patient identifiable information on Pando, and this is why:

  1. All the messages you send are end to end encrypted both in transit and at rest
  2. None of the information you share on Pando is stored permanently on your personal device
  3. Everything is held on certified UK based secure servers
  4. Pando meets all of the NHS Digital guidelines
  5. Pando is PIN protected and its security features make it compliant with GMC/RCN guidance on Information Governance

Using WhatsApp, SMS or non-NHS.net email is not secure enough to send patient identifiable information. Every health professional is personally responsible for protecting patient data. If you would like any materials on this, then please get in touch support@hellopando.com

What makes Pando secure?

  1. 2-Factor AuthenticationUsers must have an approved NHS or Trust email to enter and the app is always PIN protected.
  2. Patient CardsAccess to patient data only by invitation from an existing team member.
  3. Protecting UsersData is stored on the server & never on users’ phones.
  4. EncryptionData is encrypted in transit & transferred via the HTTPS (SSL/TLS) protocol.
  5. Storing Data SafelyData is stored at a UK based data centre hosted by AWS & compliant with all relevant ISO standards (ISO27001).
  6. NHS Information GovernanceSecurity is at the centre of our design and technical developments. We have built Forward in line with all IG recommendations & regulations from NHS Digital. Pando meets all NHS & GMC standards on confidentiality.

We are always happy to discuss any questions you have or provide you with more information, just get in touch with us 👉🏼 support@hellopando.com

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