All Collections
Direct Messages and Teams
How do I use the Pando directory?
How do I use the Pando directory?
Written by Vicki Morgan
Updated over a week ago

The Pando directory is one of our favourite features as it connects each hospital or team in your organisation's network. If you are within the NHS network, each hospital is connected to the wider NHS workforce. This is exciting because this level of connectivity has not existed before in the healthcare professional community.

If you want to contact a health professional and you don’t have their personal mobile number or a bleep number, you'll spend long periods of time on the phone to switchboard trying to find out who to speak to. This can be frustrating and time wasting.

Wouldn’t it be great if you could find who you wanted when you needed them? That's why you can search by name, role or speciality within your organisation or wider network using Pando's Directory.

How do I find who I am looking for on Pando?

 From the app's Chats Homepage:

  • Type in the name, role or speciality of the person you are looking for in the search bar at the top of the Chats home screen or click the green '+' button next to “Direct Messages”

  • Select the person you want

  • Send a message

The directory becomes even more valuable as more professionals download the app. If you are unable to find your colleague within your organisation or others, they might not have signed up to Pando yet. To find out more about inviting your colleagues please see our help article here.

If you have large teams that you want to onboard onto Pando, then we can help make that easier for you. Contact us at or on our website's support chat 👉

Did this answer your question?