You can set up your Pando team in a similar way to sending a new message.

Individuals must be invited to be a part of the team and they can remove themselves or anyone in the team can remove them too. This can be particularly useful for short term and constantly changing teams like ‘on-call’ groups.
To add members to your team, you use the Pando directory and search by name or by speciality.

From the app home page follow these steps to create your team: 

  1. Click the green + button next to TEAMS
  2. Name your team and click the green + button to add colleagues to it 
  3. Click ‘Create’ and write your first message to your new team

To successfully add members to the team, please make sure you tap twice the green check mark on Android and press ‘Add’ and then ‘Save’ on iOS.

If you cannot find your colleague on Pando, it might mean they have not signed up to Pando yet.

If this is the case, you can invite them by sharing Pando with them. Once you type in their full name, an option to ‘Can’t find a colleague? Share Pando’ will appear, click this and you can send the invitation over WhatsApp, email, text and more! 

If they have signed up to Pando, check that their profile is set to the same organisation as you. If not, you can search in “Other Organisations” to find them.

Do you prefer a visual step by step explanation for this feature? 

Please visit the link below:

We have solutions in case you get stuck, but we might need some additional information from you. Please visit the Troubleshooting page for further instructions.

Do not hesitate to contact us at support@hellopando.com if you need further assistance and we will respond as soon as possible.

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