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By Mahema and 1 other
2 authors
41 articles
Direct Messages and Teams
How do I use the Pando directory?
How do I find a colleague to message?
How do I create a team?
How do I join a team?
How do I delete a team?
How can I share a file with a colleague using Pando?
How can I turn off notifications for a specific Team chat?
Forums
How do I create a Forum?
What's the difference between a team and a forum?
Ask Advice
Advice and Guidance through Pando
How do I request Advice on Pando?
How do I provide Advice through Pando?
Gallery
How can I securely transfer images out of Pando?
Can I send photos on Pando?
Lists & Patient Cards
How can I export a Patient Card/List?
How do I use Patient Cards?
How do I share tasks?
How do I add images to a Patient Card?
Other FAQs
How do I set my availability?
How can I change my role on Pando?
How can I change my Organisation on Pando?
What happens if I change my phone?
What happens if I lose my phone?
What if my email address changes?
What do I do if I forget my pin?
Troubleshooting
Troubleshooting
My NHS email is not recognised by Pando
My organisation doesn’t have an NHS email
Getting Started
How do I download Pando?
How do I login to Pando with my NHS email?
How do I invite colleagues onto Pando?
Security
Am I allowed to use Pando in my hospital?
Do I need to get consent to use Pando?
How is Pando different to WhatsApp?
Can I share patient identifiable information?
Can people read my conversations?
What makes Pando secure?
Implementation
Am I allowed to use Pando in my hospital?
Is Pando only for clinical staff?
I am having barriers from my department in rolling out Pando
Is Pando always free?
